Privacy Policy

Introduction

Australian Hellenic Choir (“we”, “our”, “us”) is committed to protecting your privacy and complying with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). This Privacy Policy outlines how we collect, use, disclose, and store your personal information when you visit our website: https://australianhellenicchoir.com.au/

By using our website, you agree to the terms of this Privacy Policy.

What Personal Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Billing and shipping address
  • Phone number
  • Order history and preferences
  • Payment information (handled securely via third-party gateways)
  • IP address and browser information
  • Any information you provide through our contact form or customer support

We do not collect sensitive health information unless voluntarily provided.

How We Collect Information

We collect personal information directly from you when you:

  • Place an order
  • Create an account
  • Subscribe to our newsletter
  • Contact us via our contact form or email
  • Use our website (via cookies, analytics tools, and log data)

Why We Collect Your Information

We collect and use your personal information to:

  • Process and fulfil orders
  • Communicate with you about your order
  • Improve our website and customer experience
  • Respond to your enquiries or support requests
  • Comply with legal obligations
  • Send you marketing communications (only if you opt-in)

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link or contacting us directly.

Disclosure of Personal Information

We may share your personal information with:

  • Payment processors (e.g. Stripe, PayPal)
  • Shipping providers (e.g. Australia Post)
  • Website service providers (e.g. WooCommerce, analytics)
  • Legal or regulatory authorities, if required by law

We do not sell, rent, or trade your personal information to third parties.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes the use of secure servers, SSL encryption, and trusted third-party service providers.

Cookies and Analytics

Our website uses cookies and tracking technologies (e.g. Google Analytics) to:

  • Improve site performance
  • Understand user behaviour
  • Personalise your experience

You can disable cookies in your browser settings, although this may affect functionality.

Accessing and Updating Your Information

You have the right to access and correct the personal information we hold about you. To do so, please contact us using the details below.

Overseas Disclosure

Some of our third-party service providers may store or process data overseas (e.g. in the United States). Where this occurs, we take reasonable steps to ensure your data is protected.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Last updated: 10 January 2026

Contact Us

If you have any questions or concerns about your privacy, or wish to make a complaint, please contact us:

Email: info@australianhellenicchoir.com.au
Website: https://australianhellenicchoir.com.au/contact